Last updated August 21, 2026
Support and contact
This is Told’s public support page at toldjournal.com/support. /contact redirects here.
Until a toldjournal.com inbox exists, account deletion and content reporting live in the Told app. This page does not list an email address.
Help in the app
Most account work happens in Told on iOS:
- Delete your account from Profile settings. You will type your username to confirm. If you still own Spaces, transfer Creator or delete those Spaces first. If you are the last Admin, grant Admin to someone else first.
- Encryption and recovery are under Encryption Settings.
- Notifications are under Notification Settings.
Report content
If you can see an Entry that should not be in a Space, open that Entry and report it. You choose a reason: spam, harassment, hate, violence, sexual content, child safety, privacy, or something else. Told stores an encrypted copy for moderators. Ordinary journal entries stay unreadable on the server.
Policies
App Store
Download Told from the App Store.